Jobs will not start in subsystem ZENDSVR6 at start up, but can be started individually from the menu

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Issue

After a new installation, when Zend Server is started, no jobs start in subsystem ZENDSVR6, even though there are several jobs configured to autostart.  However, it is possible to start the jobs individually from the management menu.

Environment

 Zend Server 6, 7, or 8, on any supported version of IBM i.

Resolution

This can happen if the user message queues are not created when the Zend Server installer creates new user profiles.  It is not clear why this sometimes happens, because the message queue should be created automatically by the CRTUSRPRF command.  However, it is easy to correct.

Please log into a 5250 session as QSECOFR or some *SECOFR class user.  Form the command line:

CRTMSGQ MSGQ(QUSRSYS/ZENDADMIN)

If the message dsiplays to tell you the message queue already exists, this is not your issue.  If the message queue creates successfully, please create these as well:

CRTMSGQ MSGQ(QUSRSYS/NOBODY)

CRTMSGQ MSGQ(QUSRSYS/ZS5250DEMO)

After successfully creating the ZENDADMIN message queue, please retry starting Zend Server to verify that the jobs now start up as expected in the ZENDSVR6 subsystem.

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