i5/OS Installation Error - Product 1ZCORE5 not restored

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Applies To:

 

[All Versions of Zend Products]
[ IBM System i ]

Symptom

Installation Error: Product 1ZCORE5 not restored

Technical Details

Installation Error

  1. The i5/OS JOBLOG message:
Objects from save file QM.0003 in QTEMP not restored
Specified file for restore operation not found.
Product 1ZCORE5option *BASE release *FIRST processing not complete.
*PGM objects for product 1ZCORE5option *BASE release *FIRST not restored.
Objects for product 1ZCORE5option *BASE release *FIRST not restored.

 

  1. The CPF messages:
Message ID . . . . . . : CPF3840 Severity. . . . . . . : 30
Message . . . . : Specified file for restore operation not found

 

 

Resolution / Workaround

The Message represents one of the following:

  1. The parent directory of the path name contain a symbolic link (*SYMLNK).

  • From i5 command line type: CALL QP2TERM
  • From the terminal session (QP2TERM) run the commands:
    • View Directory = ls -al
    • Remove = rm symlnk_directory
    • Create directory = mkdir
Note:
After removing the SYMLNK from the directory, you can reinstall the Zend products which will create the /usr/local directory on your i5/OS PASE.
 Or you can use the mkdir command to create the directory.

 

  1. An i5/OS prerequisite LP is missing

  • Check for the Zend products prerequisite i5/OS License programs, use the i5/OS command line.
  • Refer to our Knowledge base for LP listing and required PTF level for each i5/OS V5R3-V5R4.

 

 

Note:
For a more information on correcting the SYMLINK directory error, please refer to article:  [Zend Core will not install. QM.0003 in QTEMP was not restored.]
Proper installation of Zend Products for i5/OS requires that all the Pre-Requisite LP be installed and all PTF appliied.

 

 

For more information on i5/OS commands see IBM Information Center (links below)


Excerpt: i5/OS Installation Error - Product 1ZCORE5 not restored


Original Post Date: 2009-04-13 20:07:32

External Links:

IBM Information Center
IBM PASE

Alternative Description:

i5/OS Installation Error - Product 1ZCORE5 not restored

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Tags: i5,i5/OS,Install,install error,license programs,LP,PTF,QM.0003,SYMLNK,Zend Core,Zend Platform,oldKB

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